Penny and Troy Crosson, shown here after purchasing the Ouray KOA Campground in January 2020, sold the property and business to the KOA Corporation earlier this month. The corporation has canceled a number of reservations, telling customers the Crossons double-booked the campground, among other practices that don't comply with corporate policies. Plaindealer file photo
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Ex-owners leave unhappy campers in their wake
Sloane Sanders planned it all out.
Five groups of people. An RV trip from the California coast with a stop in Flagstaff, Arizona, and then six nights over the Fourth of July holiday. Three reservations at the Ouray KOA Holiday Campground, nestled in the pine trees just north of town.
The real estate agent from Redondo Beach booked the trip six months in advance and paid the nearly $1,600 bill in full, up front.
And then, on May 16, she got an email.
It was strangely worded, opening with the announce...
